Ebraheem Tajuddin Al Sayed Mohamed Al Hashemi

P.O Box: 25966, UAE, ABU DHABI

Tel: 050-1615142, Email: ebraheem.alhashmi@hotmail.com

PERSONAL DATA

o   Date of Birth:                      05 October 1993

o   Nationality:                         Emirati

o   Marital Status:                    Single

                                                         

EDUCATION

o   Business student in ADMC  ( graduation expected June 2018 )   

o   GPA 3.4                                                               

o   Higher School Certificate, Drweesh Bin Karam Secondary School, Abu Dhabi.

o   Overall percentage 87.1

OTHER QUALIFICATIONS

§  English: IELTS Certificate, 2013, Band 5.5

§  ICDL 2014

WORK EXPERIENCE

·         Working in Abu Dhabi Islamic Bank us a customer service  Jul 2014-Sep 2015

SKILLS

§  Languages

o   Arabic: native

o   English: advance

§  Computer Technology

o   Computer skills in general

o   Microsoft Office 2013.

§  Interpersonal Skills 

o   Working in teams

o   Oral presentation 

§  Personal Interest

o   Socializing

o   Photography

About The Company

Mark Williams is a Dubai recruitment company with a wealth of Search & Selection experience. Mark Williams International is a subsidiary of the Williams Group UK and in December 2009 set up the Middle East business.

Mark Williams is a fully licensed recruitment firm currently focused on fulfilling clients’ needs in; Emiratisation, Financial Services and Information Technology related position within the United Arab Emirates. The initial focus was looking at Emiratisation into the Financial Services sector across all seven Emirates. With an increased demand for over the subsequent years for Emiratisation we have broadened our scope to place UAE Nationals into Industry & Government with dedicated teams for Emiratisation into Financial Services and Industry. Given our focus is primarily on the local market it gives us a depth of understanding & knowledge that enables us deliver our business partners an unrivaled service in terms of; speed and most importantly, quality.

Founding the Middle East business in adverse market conditions has enabled us to capture market-share and establish ourselves as a house hold name within our specialisms. Within two years we had outgrown our initial office and moved to the prestigious Business Central Towers in Media City. Mark Williams, at the end of 2014 has completed its third upscaling of operations to Bay Square, Business Bay. This was a strategic move to enable continued business growth by servicing clients and candidates with improved infrastructure, access and parking. Mark Williams provides candidates and clients private meeting rooms, testing facilities and board room access to facilitate screening and interviews. With our current capacity and growth ambitions Mark Williams is now one of the fastest growing Recruitment agencies in the region.

Job AD

The Role

Customer Service role in a financial institution in Dubai.

- Receive customers into the branch and served them in a professional and polite manner
- Provide customers with the required information and answered their questions
- Work with documents, filing paper work and checking information
- Copy reports and processing credit cards for customers in a timely fashion
- Dealing with products and services, such as: Opening account and answering questions
- Performed problem identification, problem analysis, and problem resolution for customers
- Enhanced employee morale, satisfaction, and work flow improvement through positive attitude
- Improved customer satisfaction levels and provided client support

Requirements

- UAE National
- 1 year customer service/reception required
- High School Certificate
- Be able to work in a Conventional Bank or Financial institution

Skills:
- Computer knowledge such as: Microsoft Office software programs; i.e. Microsoft Word and Excel
- Customer service type personality
- Able to function with minimal supervision

The 25 Most Frequent Interview Questions - #5D

The 25 Most Frequent Interview Questions - #5D

Listen to the 25 most frequent interview questions and fill in the following table.  

https://www.youtube.com/watch?v=Aw1ekqxULTs   

25	How do you handle criticism?	Criticism is the best way to improve, never take it personally and give examples from your past
24	What do you think of the last company you work for?	It was a great; it helps me to improve my skills.
23	Do you have any questions for me?	You should shows that you are interested and you did a research
22	Why do you think you will be successful at this job?	Because I see myself here, and it’s something that I like to work on as a result the number of the product will increase.
21	How do you see yourself five years from now?	I see myself in a good position that I aim for from 5 years ago, and planning to achieve more and more
20	What do you look for in a manger for bus?	It should be fair to everyone, can solve problem, responsible.
19	Will you put the interests of the organization behavior?	It’s important to have a good organization behavior, because in the end it will represent me
18	What motivates you to do your best while working?	Good employees, perfect environment can encourage you to create more creative ideas such as projects. In addition discipline and integrity are important also.
17	What is more important the money or work?	Both of them are important, if I work hard to achieve something to my company I deserve to take money.
16	How you compensate for lack experience?	To participate in anything that will give me more experience
15	What irritates you about co-workers?	Sometimes I feel sad when they don’t help each other
14	What would you rather do follow Orleans?	I should have a leadership that represent me, and in the same time-share the same goals.
13	Are you a team player?	I like to be with a group of people and work with them
12	How long would you work for us?	I don’t have a specific time; it’s depended on the contract.
11	What do co-workers say about me?	That I have a good communication skill, and I can be a good leadership
10	Why have you been unemployed for so long time?	I don’t find the best company that appreciates my goals and my skills.
9	Why we should hire you?	I have many skills that will help your company to develop more.
8	What is your strength?	I have many skills and I have experience.
7	Why did you leave your last job?	Because I like to change the working environment
6	What your weakness?	I don’t understand people quickly
5	Tell me about yourself?	I like to work hard to achieve my goals
4	Tell me about your dream job?	My dream job is to be……….
3	Describe your management style?	I like to have table about everything I will do per a day and Schedule to manage my time table.
2	What is your philosophy towards work?	To make a good impression.
1	Do you consider yourself successful?	Yes, because I reach my aim

Job Interview Dos and Don’ts - #5c J+J

Watch the video and write the wrong things John and Jane are doing. In the suggestions column, write how they can improve their interview behavior for a better chance of getting the job. 

https://www.youtube.com/watch?v=xEbNGvE9COw 

John	Jane	Suggestions on how to improve.
He was wearing uncomfortable cloths which represent him in unprofessional way.	It was good, but there is better than what she wear.	Wear fit cloths that make you feel comfortable, and in the same time represent your personality.
He was late because he doesn’t have the enough information about the company place.	I think she was on time.	The first thing he must have the enough information about the location to avoid being late “always research where you’re going “
-He have a deeply disrespectful attitude toward the interviewer -He use his phone during the interview.	From her behavior she showed that she’s not serious at all.	He should be patient and respect the interviewer and answer the questions in polite way.
From his sitting he showed many thing Example: careless, irresponsible and rude.	She was sitting beside the interviewer which is difficult to make eye contact with her.	You should sit in a good way to make a good first impression.
Poor information about everything, the job and the company.	-Lack information about the company -She was not confident about the information.	Have enough information that will help you to answer any questions.
He was not prepare to answer the questions, and he was not prepare for the interview in general.	-She don’t have feedback about the company. -No questions prepare.	Prepare questions that might help you in the future.